Trust & Privacy

Contact Grey Mirror

Need help with an upload, your report or deleting data? Find Grey Mirror support, privacy and business contacts here. Include your job ID for report help.

Stuck on an upload, have a billing question or want to cover Grey Mirror? Contact support. For your data or a deletion request, use the privacy inbox below.

Published by Wentropy Labs.

Public-facing support, privacy, and creator routing published by Wentropy Labs on JustLayMe.

2
public inboxes: support and privacy
Direct
creator, billing, product, and deletion routing
Visible
contact routes before account creation

General support

For account questions, billing problems, upload issues, product feedback, or help understanding a workflow, email support@justlay.me.

That is also the right inbox for partnership questions, creator requests, and general product inquiries unless the issue is specifically about privacy or deletion.

  • Support and billing: support@justlay.me
  • Product feedback: support@justlay.me
  • Creator demos or press requests: support@justlay.me

Privacy and deletion requests

For questions about uploaded data, deletion requests, or privacy handling, email privacy@justlay.me.

Keeping privacy on a dedicated route makes it easier to handle sensitive requests correctly instead of mixing them into general support traffic.

  • Privacy questions: privacy@justlay.me
  • Deletion requests: privacy@justlay.me

Before you email

If the question is about how Grey Mirror works, what it measures, or how evidence confidence is handled, the fastest answer may already be on the public methodology, evidence, or trust pages.

  • Methodology: /grey-mirror/methodology
  • Trust page: /trust
  • Evidence standards: /grey-mirror/evidence-standards
  • Quick triage route: /red-flag-scan

Frequently Asked Questions

Where should I send a deletion request?

Use privacy@justlay.me so the request reaches the right queue immediately.

Where should creators or journalists reach out?

Send those requests to support@justlay.me with the outlet, timing, and what you need from the team.

What if I just need a product explanation?

Start with the methodology or trust page. Those routes were written so people can evaluate the product without waiting on email.

Email support · Privacy inbox

Start here

More from Grey Mirror

Related Guides

Follow the sequence

A useful support request follows the failure

Visual guide updated

  1. Identify the screen

    Include the page URL, approximate time and the visible error or stalled stage.

  2. Describe the input safely

    Name the platform and file type without emailing someone’s private conversation.

  3. Explain the expected result

    Say whether you need upload help, access recovery, a content correction or deletion guidance.

Conceptual reading guide. This diagram explains what to inspect; it is not a customer report, diagnostic test or measured relationship score.
Use this guide on the question you came with

Keep message contents and payment secrets out of a first support email. A job reference and the visible symptom are usually a better starting point.